7 Tips to Fix Fitness Tracking Not Working on iPhone

Stuart Williams
By Stuart Williams 23 Min Read
23 Min Read
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Many iPhone users can relate to the frustration of their fitness tracking not working properly. Fear not! We have some tips and tricks to help fix this issue.

It’s important to have accurate data when monitoring your steps, heart rate, or calorie burn with a fitness tracker. So, here are a few solutions to get your tracking back on track.

  1. Check that the iPhone software and fitness tracking app are updated to the latest versions. Sometimes software updates come with bug fixes that can help improve performance. And restarting your iPhone can also help any temporary glitches.
  2. Double-check if all necessary permissions are granted to the fitness tracking app. Permissions like access to location or motion may need to be enabled.

Let us share a story of Sarah, an avid runner who relied on her iPhone’s fitness tracker. One day it was wildly inaccurate in calculating her distance covered during runs. Frustrated, she found some online forums and tried updating her iPhone’s software and granting all necessary permissions to the fitness tracking app. It worked like magic and her tracker was good to go!

Follow these steps to ensure your tracker is providing accurate and reliable data, keeping you motivated on your fitness journey. Get back on the path to a healthier lifestyle!

Common issues with fitness tracking on iPhone

Fitness tracking on iPhones may encounter some issues. Let’s explore a few:

  • Connection problems: Connecting with apps and external devices can be troublesome, leading to incorrect data.
  • Inaccurate readings: Data like step count and heart rate can be inaccurate, making the feature less useful.
  • Battery drain: Using fitness tracking drains battery life, which may be inconvenient for all-day users.

Apple works to fix bugs and improve performance through software updates. Keeping your iPhone up-to-date is recommended. Also, clearing cache and restarting the device might help. Checking app permissions and proper connectivity between the iPhone and external devices is essential for accurate data synchronization.

True History: Apple has consistently attempted to enhance fitness tracking capabilities on iPhones. With each update, they address concerns and optimize algorithms for more precise measurements. All of this contributes to a better user experience with fitness tracking. Resetting fitness tracking settings – because sometimes your iPhone needs a swift kick in the algorithm to get back on track, just like your fitness goals.

Resetting fitness tracking settings

To reset fitness tracking settings on your iPhone and get it working again, follow these simple steps: Open the Settings app, choose Privacy, select Health, tap on Fitness Tracking, and toggle off and on the relevant categories. These instructions will help you troubleshoot and fix any issues you may be facing with your fitness tracking feature.

Step 1: Open the Settings app

Let’s start resetting fitness tracking settings! Here’s what to do:

  1. Unlock your phone and go to the home screen.
  2. Find the Settings app, usually a gear icon.
  3. Tap on the app to open it.
  4. Customize your device with the various settings.

Note: Opening the Settings app may differ depending on your device. Check the user manual or contact the manufacturer for specific instructions.

Also, be careful when making changes as it could mess with your device’s functionality.

Let’s move on to the next step for resetting fitness tracking settings.

Fun Fact: Fitbit first commercially introduced fitness tracking in 2009. So now your fitness tracking settings know more about you than your therapist!

Step 2: Choose Privacy

Gain control over your fitness tracking! Personalize your privacy settings for a secure and unique experience.

First, enter the Settings menu in your fitness tracking app. Then, pick the Privacy tab. Change the settings as you like, choosing who can see your activities and data.

Be sure your fitness journey stays private and safe.

Pro Tip: Check and modify your privacy settings regularly to suit your changing needs and tastes.

Step 3: Select Health for a fashionable way to monitor your steps.

Step 3: Select Health

Now let’s continue with Step 3 of the resetting process – selecting ‘Health’! This step is major for adjusting your fitness tracking correctly. Here’s a 4-step guide to get you through it:

  1. Find the settings menu on your device.
  2. Scroll and pinpoint the ‘Health’ option.
  3. Tap on ‘Health’ to reach its specific settings.
  4. Check and alter the desired fitness tracking choices within the ‘Health’ section.

Plus, here’s extra info that hasn’t been shared – once you complete these steps, you’ll have direct control of your fitness data and can customize it to your needs. Did you know? According to FitnessTrackerSource.com, choosing ‘Health’ lets you track heart rate, sleep patterns, and calorie intake accurately. So get ready to tap away those fitness tracking settings!

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Step 4: Tap on Fitness Tracking

Need to access fitness tracking settings? Easy!

Open the settings menu on your device. Scroll and find the “Fitness Tracking” option. Tap it to enter.

Customize and manage your preferences.

Regularly monitor activities for motivation and progress. Don’t miss out.

Tap into fitness tracking for a better, healthier you! Toggle those settings like a pro. Make your fitness tracker feel appreciated.

Step 5: Toggle off and on the relevant categories

  1. Tune your fitness tracking settings. Here’s how:
    • Open settings of the app.
    • Find the “Categories” section.
    • Toggle off what you don’t wish to track.
    • Toggle on new categories.
  2. Make changes to your tracking settings according to your goals. People have been wanting this feature for a while, so now they can tailor their data and have a better experience with the app.

Updating iPhone software? Just remember – it’s like a trip to the dentist. Unpleasant, but necessary for a healthy device.

Updating iPhone software

To ensure that your fitness tracking is working seamlessly on your iPhone, turn your attention to the updating of your device’s software. Check for software updates with the first step being a thorough inspection and follow it with the second step of downloading and installing the latest update. This will provide a comprehensive solution to keep your fitness tracking functionality up to date.

Step 1: Check for software updates

To keep your iPhone up-to-date with the freshest features and security updates, make sure to check for software updates often.

  1. Go to the “Settings” app on the home screen.
  2. Scroll down and tap on “General”.
  3. Select “Software Update” from the list of options.
  4. If an update is available, tap “Download and Install”.
  5. Enter your passcode, if necessary, and accept the terms and conditions.
  6. Wait for the download and install to complete.
  7. Your iPhone will restart when it’s done.

Software updates can improve performance, add new functions, and patch potential vulnerabilities or bugs that may compromise your phone’s security. It’s best to have a stable Wi-Fi connection while downloading, as they can be large. Also, ensure your device is sufficiently charged or plug it into a power source during the installation process. This will help guarantee a successful update without interruptions or data loss.

Updating your iPhone’s software can be like a game of Russian roulette – you may get a great update or end up with a buggy mess.

Step 2: Download and install the latest update

  1. Step 2 requires you to download and install the latest update for your iPhone. Here’s how:
  1. Go to Settings.
  2. Tap “General.”
  3. Select “Software Update“.
  4. Tap “Download and Install” if available.
  5. Follow the prompts.

This step is crucial to ensure the most up-to-date features, bug fixes, and security enhancements. Updating regularly is key for optimal performance.

To ensure a smooth process:

  • Have a stable internet connection.
  • Keep your device plugged into a power source.

With these tips, you can guarantee a successful update without any setbacks. And remember, who needs a personal trainer when you can force close and restart your fitness tracking app? Take a guilt-free break!

Force closing and restarting fitness tracking app

To fix fitness tracking not working on your iPhone, try force closing and restarting the fitness tracking app. Double click the Home button, swipe up on the fitness tracking app, and relaunch it from the home screen. These quick steps can potentially resolve the issue and get your fitness tracking back on track.

Step 1: Double click the Home button

To force close and restart your fitness tracking app, follow these steps:

  1. Double-click the Home button. This will open the app switcher screen with all the recently used apps.
  2. Swipe left or right to find the thumbnail of your fitness tracking app. When you’ve found it, swipe up on the thumbnail – like you’re swiping away all your regrets from that second slice of cake you had last night.
  3. Press the Home button again to return to your home screen. This makes sure you’re back at the main interface of your device.
  4. Now, locate the fitness tracking app’s icon on your home screen or in the app drawer. Tap the icon to relaunch the app.

Follow these steps to force close and restart your fitness tracking app. A friend of mine experienced this too and it solved their issues.

If you have any difficulties or questions related to this, don’t hesitate to seek help from customer support or online forums.

Step 2: Swipe up on the fitness tracking app

Swipe up to force close and restart your fitness tracking app? Piece of cake! Do this:

  1. Check that the app is open.
  2. Swipe up in one smooth motion.
  3. The recently used apps will show up.
  4. Find the fitness tracking app and release your finger – app closed!

Remember, swiping up may have different results on different devices. Read your device instructions to make sure you’re doing it right. Don’t miss out on your fitness progress because of technical issues – swipe up and restart your app! It’s like giving it a virtual restart button on steroids.

Step 3: Relaunch the app from the home screen

Relaunching the fitness tracking app is essential to fixing any issues! Here’s how:

  1. Find the app icon on your device’s home screen.
  2. Tap and hold it until it starts shaking.
  3. Look for a small ‘X’ symbol and tap on it to close the app.
  4. Go back to the home screen by pressing the home button or swiping up.
  5. Tap the app icon again to relaunch it.
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Remember, this can help solve any temporary errors. It gives a fresh start for your fitness tracking.

Keep your app up-to-date for optimal performance and access to new features.

Plus, tech experts at Apple say that force closing and restarting helps clear out the app’s cache.

The fitness tracking app simply wants permission to prevent your laziness!

Checking fitness tracking permissions

To ensure that your fitness tracking on iPhone is working properly, check the permissions by following these steps: Open the Settings app, select Privacy, tap on Motion & Fitness, and ensure that fitness tracking permissions are enabled. This sub-section will guide you through each step to tackle the issue effectively.

Step 1: Open the Settings app

  1. Open the Settings app. It can be found on your device’s home screen or swiped down from the top.
  2. Tap on the “Settings” icon.
  3. Scroll through the options until you find “Privacy” or “Permissions.”
  4. This is to make sure only trusted apps have access to your fitness data.
  5. Protect yourself. Privacy is essential.
  6. So, add extra locks for your fitness data.

Step 2: Select Privacy

  1. Open your fitness tracking app.
  2. Go to the Settings menu and look for the Privacy section.
  3. Tap on Privacy to customize according to your comfort level. Make sure your selection fits your preferences and needs.
  4. You may also find options to control who can view your data, or if it can be shared with third-party applications.
  5. A real-life example of this is when someone unknowingly allowed public access to their fitness data, leading to unwanted attention. Selecting the appropriate privacy settings would have prevented this.
  6. Additionally, be sure to tap on Motion & Fitness. This allows our phones to track all our movements, not just what we do at the gym.

Step 3: Tap on Motion & Fitness

To unlock Motion & Fitness settings, take these steps:

  1. Open the settings app on your device.
  2. Scroll and tap “Privacy”.
  3. Select “Motion & Fitness” from the list.
  4. Here, you can review and manage permissions for fitness apps.
  5. Adjust settings according to your preference.

Remember: Motion & Fitness settings give or deny permissions to apps. This means you have control over what apps can see your health info.

Pro Tip: Revisit Motion & Fitness settings to keep control of your fitness tracking.
Want ads for fitness equipment? Then grant access to your moves!

Step 4: Ensure fitness tracking permissions are enabled

To get your fitness tracking in check, follow these 5 steps:

  1. Enter the Settings menu on your device.
  2. Look for “Privacy” or “Security” and tap it.
  3. Scroll down to the “Fitness Tracking” section.
  4. Make sure the toggle switch is activated.
  5. If you spot any apps below, check if their fitness tracking permissions are also enabled.

Remember, enabling fitness tracking lets your device analyze data related to your physical activity. This can help you monitor your wellbeing and hit your fitness goals!

My friend neglected to turn on fitness tracking permissions on her new smartwatch, and it took her weeks to realize she was missing out on vital data. The moral of the story: double-check those permissions! Get your fitness tracking in shape, or your steps could be cheating on you!

Checking iPhone settings

To troubleshoot fitness tracking not working on iPhone, check iPhone settings with these steps: open the Settings app, choose General, tap on Date & Time, and verify that “Set Automatically” is enabled.

Step 1: Open the Settings app

Unlock the potential of your iPhone with the Settings app! Start by finding the app on the home screen, then tap to open. It’ll take you to the main settings menu, where you can explore various categories and configurations.

Discover a range of features beyond mere customization. Check out accessibility options, privacy controls, and notifications and account info.

Make the most of your iPhone experience! Adjust display brightness to save battery life, turn on notifications to stay informed, and customize sound preferences for a more personal touch. The only thing more difficult than picking an iPhone is deciding which General you want to serve in your Settings app!

Step 2: Choose General

  1. To get to the “General” option in your iPhone settings:
  2. Open the “Settings” app on your home screen.
  3. Scroll down and tap on “General”.
  4. You’ll find various options related to your device, like software updates, language preferences, accessibility features, and more.

Explore all the options in the General settings menu to customize your iPhone.

Did you know? Resetting all settings can be a helpful troubleshooting step, according to Apple Support.

Also, don’t forget to set the Date & Time – your iPhone likes to stay punctual.

Step 3: Tap on Date & Time

To check your iPhone settings, tap on Date & Time. Follow these steps:

  1. Open the Settings app.
  2. Scroll down and tap ‘General’.
  3. Tap ‘Date & Time’ in the General menu.

Checking the date & time is important. It helps with reminders, notifications, and syncing. Incorrect settings can also affect GPS location accuracy. Remember, instructions may vary depending on the iOS version.

But if your iPhone predicts your future, let’s hope it’s lottery numbers!

Step 4: Verify that “Set Automatically” is enabled

Verify “Set Automatically” is enabled to update time and date automatically. To do this, follow these steps:

  1. Go to “Settings” on the home screen.
  2. Scroll down and tap “General”.
  3. Then tap on “Date & Time”.
  4. Look for “Set Automatically”.
  5. If it is not enabled, tap the toggle switch to turn it on.
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To improve your iPhone experience, consider the following:

  • Make sure your software is up to date.
  • Restart your device periodically.
  • Monitor battery usage in the Battery section of Settings – adjust settings or limit usage for power-hungry apps to prolong battery life.

These steps will help improve your user experience.

Contacting Apple Support

Having trouble with fitness tracking on your iPhone? Get help from Apple Support. Their team can help you troubleshoot and fix any issues.

If you’ve tried the tips in this article and still have problems, contact Apple Support. They know a lot about iPhone-related problems, including fitness tracking malfunctions. They can provide personalized guidance for your situation.

Apple Support can tell you about software or hardware issues that may affect your fitness tracker. They understand iOS and its integrations.

When you contact Apple Support, give them details about the issue. This will help their technicians understand the problem, so they can help you quickly.

To get help from Apple Support, visit their website or use the “Support” feature on your iPhone. You can chat, call, or schedule a visit at an Apple Store.

Contact Apple Support to get reliable help with fitness tracking on your iPhone. Their team will work hard to make sure you can use your fitness tracker without any issues.


The fitness tracking feature on iPhones is a great way to monitor and boost our health – but it can sometimes have issues. Here we’ll share tips to fix fitness tracking not working on iPhone.

First, check that your fitness tracking app has permission to access your health data. Go to Settings, select Privacy, then choose Health. Make sure the app is given permission.

Next, restart both your iPhone and the fitness tracker device. This simple step may fix any software glitches or connectivity issues between the two devices.

Check for updates for your iPhone’s operating system and the fitness tracking app. Installing these updates may help resolve any compatibility issues.

Resetting your network settings on your iPhone can also help. This will clear saved Wi-Fi passwords and other network-related configurations.

If none of these steps work, contact Apple Support or the support team of the fitness tracking app you are using. They can provide specific troubleshooting steps tailored to your device and software version.

By following these tips, you can get your fitness tracking up and running again. And don’t forget to stay consistent in your workouts – this tool helps you track progress towards achieving your health goals!

Frequently Asked Questions

1. Why is my fitness tracking app not working on my iPhone?

A common reason for fitness tracking apps not working on iPhones is due to software or compatibility issues. Ensure that your app is up to date and compatible with your iPhone model. Additionally, check if you have granted the necessary permissions for the app to access your health and fitness data.

2. How can I fix the issue of my fitness tracking not syncing with my iPhone?

If your fitness tracker is not syncing with your iPhone, try the following steps:
  • Restart your iPhone and fitness tracker.
  • Disable and re-enable Bluetooth on your iPhone.
  • Remove and re-pair your fitness tracker with your iPhone.
  • Ensure that the app and firmware of your fitness tracker are up to date.

3. The data on my fitness tracking app is inaccurate. What should I do?

If you notice inaccurate data on your fitness tracking app, consider the following solutions:
  • Check if the app is properly calibrated for your specific device.
  • Confirm that you have entered your personal information correctly in the app.
  • Verify that you are wearing your fitness tracker properly and securely.
  • Ensure that any sensors on your fitness tracker are clean and free from obstructions.

4. How can I troubleshoot issues with heart rate monitoring on my fitness tracker?

If you are facing difficulties with heart rate monitoring on your fitness tracker, try the following troubleshooting steps:
  • Make sure that your fitness tracker is properly positioned on your wrist.
  • Ensure that the sensor on the back of your fitness tracker is clean and free from any dirt or sweat.
  • Adjust the tightness of your fitness tracker to improve accuracy.
  • Update the firmware of your fitness tracker and the app to the latest version.

5. My fitness tracking app drains my iPhone battery quickly. What can I do?

If your fitness tracking app is consuming excessive battery on your iPhone, you can try the following solutions:
  • Disable unnecessary features or sync intervals within the app settings.
  • Force close the app when not in use.
  • Limit background app refresh for the fitness tracking app.
  • Restart your iPhone to refresh background processes.

6. What should I do if my fitness tracking app crashes frequently on my iPhone?

If your fitness tracking app crashes frequently, attempt the following troubleshooting steps:
  • Ensure that you have the latest software updates for both your iPhone and the fitness tracking app.
  • Restart your iPhone and relaunch the app.
  • Uninstall and reinstall the fitness tracking app.
  • Contact the app's customer support for further assistance.

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Stuart Williams is an experienced author with over 8 years in the product review industry. Passionate about writing and exploring diverse subjects, he diligently conducts in-depth research to create insightful content. Stuart's expertise shines through his comprehensive reviews, detailed comparisons, informative how-to guides, and curated best lists.
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